Lifetime Guarantee

At the heart of our business lies an unwavering commitment to quality and craftsmanship. We take immense pride in our products, and this confidence is reflected in the lifetime guarantee we offer for every single piece of jewellery purchased from us. Our dedication to ensuring that you receive only the best is unyielding, and we stand behind the quality and workmanship of each item. This lifetime guarantee isn’t just a promise; it’s a testament to the faith we have in the enduring beauty and durability of our creations and the antiques we source.

We understand that jewellery is more than just an accessory, it’s a cherished possession that holds sentimental value. To maintain the pristine condition of your jewellery, we recommend that all items be brought back to us every six months for a thorough inspection, starting from your purchase date. This regular check-up allows us to ensure that everything is in order and provides an opportunity for us to guide you on how to further enhance the longevity of your cherished pieces. Just as with any item that experiences general wear and tear, jewellery requires a little care and attention to retain its original splendour, and we are more than happy to provide the necessary support and advice.

In addition to our lifetime guarantee, we offer independent, certified valuations conducted by two of Australia's most esteemed valuers. These valuations are an essential part of our service, adding an extra layer of assurance to your purchase. If your piece is valued under $1,000 and you wish to obtain a valuation, please feel free to contact us, and we can help organise this for you. Our goal is to provide you with peace of mind, knowing that your investment in our jewellery is both secure and accurately appraised.

The Australian valuers we collaborate with are leaders in their field, each bringing a wealth of expertise and credibility to the table. Gem Studies Laboratories (GSL) is one such partner, recognised as Australia's most reputable independent diamond certification and gem identification laboratory. GSL employs the latest equipment and sophisticated instruments to offer comprehensive services, including diamond certifications, pearl X-ray testing, and gemstone authentication. Their meticulous attention to detail and commitment to accuracy make them an invaluable asset in maintaining the integrity of our jewellery pieces.

Another esteemed partner is Ian Abeshouse Valuations. With over 35 years of experience, Ian Abeshouse is a long-term registered member of the National Council of Jewellery Valuers. His extensive expertise allows him to provide independent valuations not only for the jewellery industry but also for legal and law enforcement professions across Australia. His authoritative valuations ensure that our customers receive accurate and trustworthy appraisals, further reinforcing our commitment to transparency and excellence.

For our bespoke and contemporary pieces, which are designed and commissioned in-house, we rely on the Gemological Institute of America (GIA) to grade our stones. The GIA is renowned worldwide for its rigorous standards and unparalleled expertise in gemmology. By using their services, we ensure that the stones in our bespoke creations are graded with the utmost precision and care. This partnership allows us to offer our customers the assurance that their unique pieces are crafted with stones of the highest quality.

Our unwavering dedication to quality, combined with our partnerships with top tier valuers and gemological experts, underscores our commitment to offering only the finest jewellery. We believe that every piece tells a story, and it is our privilege to help you preserve these stories for a lifetime. Whether you're purchasing a new piece or seeking to maintain the beauty of an existing one, we are here to support you every step of the way. Our comprehensive approach ensures that your experience with us is as exceptional as the jewellery itself, allowing you to cherish your pieces with confidence and pride.