Customer Services
Custom Made Jewellery
With over 45 years of unparalleled expertise, Irene Byrne is a master in the art of crafting bespoke jewellery. We work hand-in-hand with our clients to transform their visions into reality. Creating unique, one-of-a-kind pieces that reflects your personal style and elegance. Whether you're looking to redesign using your cherished stones or desire a fresh creation with gemstones ethically sourced by us, our commitment is to deliver exquisite craftsmanship in every custom piece we make.
Remake, Restoration, and Repair
Reviving the past is our passion. Specialising in the meticulous restoration of antique jewellery, we breathe new life into treasured pieces, restoring them to their original grandeur. Our skilled artisans are equipped to handle any repair, and we take pride in offering complimentary quotes to ensure transparency and satisfaction. Your cherished heirlooms are in capable hands.
Resizing
Ensuring your jewellery fits perfectly is essential to us. We offer expert resizing services for most of our creations, as well as for your existing pieces. Unlike many jewellers, we confidently guarantee our resizing services, ensuring that your jewellery fits flawlessly and comfortably.
Jewellery Cleaning
To maintain the brilliance and quality of your jewellery, regular cleaning is vital. We offer complimentary cleaning services for all high-end engagement rings and jewellery purchased from us, ensuring they continue to sparkle and impress. Let us help you preserve the beauty of your precious pieces.
Workshop
Our state of the art workshop, is staffed by highly qualified jewellers who are experienced in both the restoration and repair of antique jewellery. Each piece we handle is treated with the utmost care and precision, reflecting our commitment to excellence.
Qualifications
Our team’s extensive experience is backed by prestigious qualifications, including a Diploma of Gemmology (FGAA) and a Diploma in Practical Diamond Grading from the Gemmological Association of Australia. With a Bachelor of Design from the University of New South Wales, we blend technical expertise with creative flair. Proud members of the Gemmological Association of Australia, we uphold the highest standards in the industry.
Insurance Valuations
For peace of mind, our jewellery valuations are conducted by independent, highly respected experts in the industry, ensuring accurate and credible assessments. Our diamonds are meticulously valued and graded by the Gem Studies Laboratory (Australia) and the Gemological Institute of America, guaranteeing authenticity and quality.