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Frequently Asked Questions
What is your return policy?
We want you to be completely satisfied with your jewellery purchase. If the piece you receive doesn't meet your expectations, we offer a full refund in the form of a credit note. Please note that returns are subject to our Terms and Conditions.
Do you offer a warranty on your jewellery?
Yes! Our jewellery comes with a lifetime quality guarantee. To maintain this guarantee, we recommend bringing your pieces in for a complimentary inspection every six months. This ensures that everything remains in perfect condition and allows us to uphold your warranty.
How do i care for my opal ring?
Always avoid rapid temperature swings, prolonged immersion, harsh chemicals and ultrasonic cleaners. Store in a soft padded jewellery box and always avoid any heavy knocks to the surface. To clean the opal, only use a gentle, soft, damp cloth.
Irene Byrne & Co
Each piece has been chosen for its rarity, craftsmanship, and timeless design, carrying meaning beyond its form and preserving stories worth telling.
