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Frequently Asked Questions
What is your return policy?
We want you to be completely satisfied with your jewellery purchase. If the piece you receive doesn't meet your expectations, we offer a full refund in the form of a credit note. Please note that returns are subject to our Terms and Conditions.
Do you offer a warranty on your jewellery?
Yes! Our jewellery comes with a lifetime quality guarantee. To maintain this guarantee, we recommend bringing your pieces in for a complimentary inspection every six months. This ensures that everything remains in perfect condition and allows us to uphold your warranty.
Do you offer free shipping with insurance?
Yes! We provide free shipping with insurance on all jewellery purchases over $1,000. Each piece is professionally packed to ensure it arrives in the same pristine condition as when it left our store. Our shipping method is secure, allowing us to safely deliver your jewellery directly to you with peace of mind.
Irene Byrne & Co
Each piece has been chosen for its rarity, craftsmanship, and timeless design, carrying meaning beyond its form and preserving stories worth telling.
