We are so confident in our products that we are willing to give you a lifetime guarantee on the quality and workmanship of every single piece you purchase from us.
We ask that all items of jewellery, be brought back to us every 6 months for inspection from your purchase date to make sure everything is in order. Like all items that experience general wear and tear, we are more than happy to inspect your pieces and let you know how you can further attain the longevity of your piece, which it deserves.
Along with our lifetime guarantee we provide independent, certified valuations by two of Australia's highest recognised valuers. If your piece is under $1,000 and you would like a valuation, please get in contact with us and we can organise this for you.
The valuers we use:
Gem Studies Laboratories (GSL)
Australia's best known independent diamond certification and gem identification laboratory. GSL has access to the latest equipment and most sophisticated instruments to provide us with :
- Diamond Certifications
- Pearl X-ray Testing
- Gemstone Authentication
Ian Abeshouse Valuations
Ian Absehouse is a long term registered member of the National Council of Jewellery Valuers. With over 35 years experience, he is an independent valuer providing jewellery valuations not only for the industry but legal and law enforcement professions Australia wide.